Setting-up A Customer Account
For customers with regular requirements for a courier service, we are able to offer an account facility. This is of course subject to credit checks and approval by our Credit Controller.
If you would prefer to speak to one of our representatives before you open an account, please contact your local office, head office or email firstname.lastname@example.org
Why become an account customer?
We like to build long-term relationships with our clients built on trust and being able to easily respond and fulfil your courier requirements as when you need us to. As a pre-approved customer, we can give you a priority service and preferential rates.
How do I apply for an account?
If you would like to open an account with us you will need to complete our account application form. It will only take a few minutes to complete the form, which can easily be downloaded here: Customer Account Application Form
What do I need to provide to setup an account?
We will need you to provide your company registration number and a company letterhead. If you are not a registered company our Credit Controller will advise on what is required so we can perform the appropriate credit checks on either you or your business.
How long does it take to setup an account?
An account can usually be approved relatively quickly. It can be as quick as half an hour depending on the provision and verification of your details and our credit checks. Generally speaking, accounts are usually approved within 24 hours.
Your account manager will liaise with you, or the accounts person at your business to confirm your payment arrangements. This may include a regular scheduled invoice and/or Direct Debit payments. We usually invoice weekly and our standard payment term for account customers is 30 days. We also offer a cash on account facility where you can pay up-front by card or BACS payment and are notified when your credit has depleted.
We are able to accept the following payment options:
- Direct Debit
- Credit Card
- Debit Card
Direct Debit Payments
Our Direct Debit payment facility enables Account customers to easily make secure electronic payments on time and avoid the banking charges associated with BACS, CHAPS and Cheques.
Once your DD mandate has been received and processed our payment team they will notify you in advance of the payment being taken from your account.
At the point of issuing our invoice you will be given our standard 30 days credit terms before we process the payment. You are also covered by a Direct Debit Guarantee.
Credit and Debit Cards
We are also able to offer fast and secure payments by all major Credit and Debit cards.
We also offer BACS payments so that you can easily transfer payments from your bank account to ours.
Our Bank Details
Eagle Xpress Account customers pay invoices via:
Bank: Lloyds TSB Commercial Finance
Sort Code: 30-00-00
Account No. 00232793